FAQ
FAQ

What browser should I use to access J.P. Morgan B2B site?

This site is optimized for viewing with Microsoft Internet Explorer (version 8.0 or above). We recommend that you use a browser with 128-bit SSL encryption capability as it provides the highest degree of security currently available for internet transactions. You can find out whether your browser has this capability by clicking on "Help" and then "About Internet Explorer".

If I am having difficulty during accessing J.P. Morgan B2B site, can I download a better browser?

You may download Internet Explorer browsers for free, please go to http://www.microsoft.com/windows/ie/downloads/default.mspx

Does it matter what computer I use to access this website?

J.P. Morgan B2B site has been designed to work well with a wide range of computer system. However, please find below the minimum requirements we recommend:
  • Windows 98
  • Internet Explorer 8.0
  • Pentium II processor or better
  • 28.8k Modem or better
  • 1024 x 768 monitor resolution

How can I ensure J.P. Morgan B2B site is secure to use?

J.P. Morgan B2B site use the industry standard encryption, 128-bit Secure Sockets Layer (SSL) Encryption, to ensure the privacy and security of your personal information within J.P. Morgan B2B site. You can always find a padlock symbol appears in the lower right hand corner of your browser to indicate that you are under protected.